I recently sat down with Greg Andreola, Chief Business Officer at Codex Health, to learn more about the cardiometabolic care market and trends. With over 20 years of experience in healthcare and a passion for health tech innovation, Greg shared insights on the power of AI-driven patient engagement and how Codex Health is filling crucial gaps in the healthcare system.
Greg: I was drawn to Codex Health because of its AI-driven approach to patient engagement. There are many gaps in healthcare that the right technologies can fill, and AI engines are incredibly powerful tools to drive better patient outcomes.
Greg: Security, reliability, ease of use, and HIPAA compliance are table stakes. But ultimately, the true measure of our success is clinical outcomes. When a patient signs up, they’re signaling that they want to improve their health, and it’s our job to help them achieve that goal. Any company providing chronic care management must deliver clinical improvements for the majority of program participants.
Greg: There’s both a reputation and an economic impact to consider. Many risk-sharing contracts between providers and payers include metrics tied to improving patient health—like moving hypertensive patients from uncontrolled to controlled or reducing A1C levels in diabetic patients.
To achieve this at scale, providers need a new approach beyond traditional brick-and-mortar care. That’s where technology comes in. Empowering patients with the right tools leads to better lifestyle changes and improved health outcomes.
Greg: Absolutely. CMS has established CPT codes for chronic care management, and they’ve committed to these codes through 2026. These codes require the use of FDA-approved devices and services from qualified healthcare providers. Most large commercial payers are now following suit.
The reality is that patients with chronic diseases become very expensive over time if their condition doesn’t improve. That’s why everyone—providers, payers, and patients—has a vested interest in preventing complications before they happen.
Greg: The provider-patient relationship is evolving. Patients today have more options, including virtual direct primary care, which can be more convenient and affordable.
Loyalty isn’t a given—it must be earned. Providers need to prove their value to retain patients. Our Codex Health solution helps maintain and strengthen this bond, showing patients that their provider is actively invested in their health. This leads to higher patient satisfaction and a stronger brand for the practice.
Greg: Even the most well-regarded health systems focus on patient retention and reducing patient leakage.
For providers offering a full suite of services, keeping patients within the system is critical. Patients with chronic conditions often need long-term care, which can drive significant revenue over time. Many health system leaders see primary care as a "fishing net" to keep patients engaged within their network.
Greg: With capitated agreements, providers are motivated to care for as many patients as possible while keeping them healthy and out of the hospital.
Given the aging population, many health systems are turning to technology to proactively manage care and prevent complications—which is exactly where Codex Health makes an impact.
Greg: Both.
For providers, ease of use is essential. Healthcare teams are understaffed and overworked, so solutions must be efficient and integrate seamlessly into existing workflows. Our turnkey solution is designed to maximize staff effectiveness with minimal disruption.
For patients, most solutions in this space are task-based and unintuitive, leading to frustration. Codex Health is different because of our Silicon Valley roots—we focus on user-friendly technology that people actually want to use.
Greg: Our success lies in Allie, our AI-powered app. Unlike traditional apps, Allie continuously learns about each patient’s behavior, personalizing their experience and providing highly engaging and effective chronic care management. This is why Allie boasts exceptional patient engagement and retention rates.
Codex Health is redefining chronic disease management with an AI-driven, patient-first approach. By focusing on clinical outcomes, patient engagement, and provider efficiency, Codex is making healthcare smarter, more effective, and more accessible for all.
Want to learn more? Visit Codex Health today.
